Shipping policy

t Everlast Emporium, we aim to deliver your orders safely and efficiently. Please review our shipping and delivery information below.

1. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotional events, or peak shopping seasons, processing times may be slightly longer.

2. Shipping and Delivery Estimates

Estimated delivery timelines are as follows:

  • Metro Cities: 3–7 business days.
  • Other Serviceable Locations: 5–10 business days.
  • Remote Locations: 7–14 business days.

These are estimated timelines and are not guaranteed delivery dates.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment is completed.

Any applicable free-shipping offers will be communicated on our website or during checkout.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared through your registered email address or contact details, where available.

You can use the tracking information provided to monitor your shipment.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including their name, address, postal code, and contact number.

Everlast Emporium shall not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

Please contact us as soon as possible if you notice an error in your shipping details.

6. Delayed or Lost Shipments

Although we work with shipping partners to ensure timely delivery, delays may occur due to circumstances beyond our control.

If your order has not arrived within the estimated delivery window, please contact us so we can assist you in checking its status.

7. Damaged or Missing Packages

If your package arrives damaged, appears tampered with, or contains missing items, please contact us within 48 hours of delivery.

Where possible, provide:

  • Your order number.
  • Photographs of the package and product.
  • A brief description of the issue.

This will help us investigate and resolve the matter.

8. Delivery Attempts

Our courier partners may make multiple delivery attempts depending on their service procedures.

If delivery fails because the recipient is unavailable or the address is incorrect, additional delivery arrangements may be required.

9. Contact Us

For shipping and delivery inquiries, please contact:

Everlast Emporium
Email: everlastemporiumshop@gmail.com